Terms of use


Welcome to GRÜPLET (www.gruplet.com) (the "Website") and its associated services operated by GRÜPLET. These terms ("Terms of Use") govern your use of this Website and its associated services.

This Website is an online platform/portal developed to manage rental properties – (“Rentals only, no property sales. We are not an Agent!”.) We offer three services for now which are Tenant Find, Rent Collect and Tenant Reference Report. The site serves as a communication hub for tenants, landlords, and agents, it enables them to create profiles and use our platform/portal and software to communicate and manage rental property.

Note: We try to keep these terms as simple and straightforward as possible. You should be done in no time.

1. Agreement To These Terms

1.1 These Terms of Use forms a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Grüplet (“Company”, “we”, “us”, or “our”), concerning your access to and use of www.gruplet.com (Website). You at this moment agree that by making use of this website, you have read, understood, and agree to be bound by all of these Terms of Use stated herein.

1.2 If you do not agree with these terms of use, you are prohibited from using this website in anyway, and you must discontinue its use immediately.

1.3 Supplemental documents or terms and conditions that may be posted on this website from time to time are at this moment expressly incorporated herein by reference. We solely reserve the right, in our sole discretion, to make needed changes by updating the “Last updated” date of these Terms of Use, and you waive/relinquish any right to receive special notice on such changes. It is your sole responsibility to periodically review these Terms of Use to stay informed of any updates. You will be subjected to, and will be deemed to have accepted and to have been made aware of the changes in any revised Terms of Use by your continued use of this website, after the date of such revised Terms of Use gets posted.

1.4 The information rendered on this website is not intended for circulation to or use by any entity or person in any country or jurisdiction where such use or distribution would be contrary to the regulation or law or which would subject us to any registration requirement within such country or jurisdiction. According, those who choose to make use of this website from any other locations do so on their own initiative and are solely responsible for compliance with the local laws, if and to the extent local laws are applicable.

1.5 Please, any payment made to us (deposit and final balance settlement) indicates that you have read and understood all the terms and conditions as set out in this document, in its entirety. No variation of the terms and conditions of this contract shall be recognised unless explicitly agreed to in writing.

Basically, this is an outline of the terms and conditions of Gruplet. By agreeing to make use of this website, and by making the necessary payment, you are choosing to agree to our terms and conditions. This automatically means you have read and understood them. Whenever you decide to change your mind, you may let us know only by writing. Although, we warn you that we may not notify you of the changes we make on the website; it is your duty to be informed from time to time.

2. Subscriptions

2.1 You are entirely responsible for all content and specifications you provide to Grüplet for the Services including all ad content, ad targeting locations, ad URLs, and information whether created by you or someone else on your behalf.

Basically, we are not to blame for any content or information you provide, either by yourself or on your behalf, if anything comes up.

3. Subscription Data

3.1 You agree to:

Provide current, accurate, and complete information as prompted by any subscription forms when you subscribe to our Services. Promptly update, and Maintain the Subscription Data, and other account-related information you provide to Grüplet. Accept all the risks of unauthorised access to the Subscription Data and other information you provide to Grüplet.

Basically, subscribing to any of our services means you agree to give full and true information of every of our request. It also means that you should update and maintain your subscription data or any other account on time, as we won’t take the blame if anyone has unauthorised access to your account.

4. User Registration

4.1 You may be required to register before making use of this site. You, therefore, agree to keep your password private and will be solely responsible for all your account and password use. We reserve the right to reclaim, remove, or change the username you select if we conclude, in our sole discretion, that such username is obscene, inappropriate, or otherwise objectionable. If you provide any information that is inaccurate, untrue, incomplete, or not current, we reserve the right to terminate or suspend your account and refuse all and any current or future use of the same (or any portion thereof).

Basically, before you can access our services, you have to create your own account and register. This means you can control your account and it is private, although we may need to interfere if we notice objectionable and inappropriate content.

5. Member Account, Password and Security

5.1 Our services require "you" the User to open an account (REGISTER). So all users must make sure they complete the registration process by providing all needed details - as prompted by the applicable registration form. Users will also pick a password and a username. You are responsible for the maintenance of your username and password of your account. All users agree to notify Grüplet immediately of any illegal use your account or any other security breach.

Basically, beware of Stranger Danger. Upon registration, you are meant to maintain and secure your account from meddlesome interlopers. Do this by using the proper username and password.

6. Fees And Payment

6.1 You may need to pay a fee to access our services, so you, therefore, agree to provide a complete, current, and accurate account and purchase information for all purchases made via this site. You also further accept to hastily update payment and account information, including payment method, email address, and payment card expiration date, so we can complete your transactions and make contact with you as needed. We reserve the right to correct mistakes or errors in our price, even if we have already requested or received payment and we also hold the right to reject any order placed using our website.

6.2 Payment processing services for account holder on Grüplet are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this agreement or continuing to operate as a account holder on Grüplet, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Grüplet enabling payment processing services through Stripe, you agree to provide Grüplet accurate and complete information about you and your business, and you authorize Grüplet to share it and transaction information related to your use of the payment processing services provided by Stripe.

We accept the following forms of payment:

  • Visa
  • Mastercard

Basically, you would need to pay some money via Visa or Mastercard before you can access our services. So, we would need your account details while we may make amends as to our price range from time to time even after your payment.

7. Third Party Intellectual Property

7.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

Basically, we recognise and respect all Copyright and Trademarks of manufacturers or distributors of products you may find on our website.

8. Third-Party Websites

8.1 Our Website may contain links to other Third-Party Websites. When you click on one of these links, we do not accept liability for any misuse of information by any Website to which we may link. We, therefore, encourage you to read the privacy statements of these sites, which may differ from ours.

Basically, you must be well-informed of the regulations of third party websites clicked via our website. They may be different from ours.

9. Prohibited Activities

9.1 You will not make use of this Website for any other purpose other than what it is intended for, and this Website must not be used in any commercial endeavours except those approved by us. All users of this Website agree not to:

  • Make any illegal use of this website, including collecting email addresses and usernames of users by electronic or other means under pretences.
  • Retrieve data or content from this website to compile or create a compilation, collection, database or directory without written permission from us.
  • Disable, Circumvent, or otherwise interfere with our security-related features of this website, including features that restrict or prevent the copying or use of this mobile app and the Content contained therein.
  • Engage in unauthorised framing or linking to this website.
  • Defraud, trick, or deceive other users and us, especially in an attempt to get delicate account information and user passwords.
  • Engage in any automated scripts to send messages, or using any robots, data mining, or similar data gathering and extraction tools.
  • Make use of our support services improperly or false report of abuse or misconduct.
  • Attempting to impersonate other users via username or any other means
  • Disrupt, Interfere with, or create an undue burden on this website networks or services.
  • Making use of the information in this website to abuse, harass, or harm another person.
  • Decompile, decipher, or reverse engineer any of our software comprising or in any way making up a part of this website.
  • Attempting to bypass any security measures designed to restrict or prevent access to this website, or any part of this website.
  • Transmit or Upload Trojan horses, viruses, or other material, including spamming (continuous posting of repetitive text) and excessive use of capital letters, that modifies, disrupts, or interferes with the features, use, functions, maintenance or operation of this website.
  • Consistently using this website without any suitable laws or regulations.

Basically, you are not permitted to commercialise this website, be fraudulent, obtain delicate account information of, or impersonate other users, neither must you behave inappropriately to other users or circumvent security measures as this may be to your own loss.

10. Disclaimer

10.1 The website is provided on an as-available and as-is basis. You agree that your use of this website will be at your own risk. To the extent permitted by law, we disclaim all express or implied, warranties, in connection with this website and your use thereof, including, without limitation, the implied warranties of fitness for a particular purpose, merchantability, and non-infringement we make no representations or warranties about the completeness or accuracy of this website content, and we will assume no responsibility or liability for any

  • Mistakes, errors, or inaccuracies of materials and content,
  • Property damage, personal injury of any nature whatsoever, resulting from your access to and use of this website,
  • Any illegal use or access of our secure servers or any and all personal information and financial information stored therein,
  • Any cessation or interruption of transmission to or from this website,
  • Any viruses, bugs, trojan horses, or those that might be transmitted to or through this website
  • Any omissions or errors in any materials and content or for any damage or loss of any kind incurred as a result of the use of any content transmitted, posted, or otherwise made available via this website. As with the purchase of a service or product through any environment or medium, you should exercise caution where appropriate and use your best judgement.

Basically, you are not permitted to commercialise this website, be fraudulent, obtain delicate account information of, or impersonate other users, neither must you behave inappropriately to other users or circumvent security measures as this may be to your own loss.

11. Limitations Of Liability

11.1 In no case will we or our employees, directors, or agents be liable to any third party or you for any indirect, direct, exemplary, consequential, special, incidental, or punitive damages, including lost revenue, lost profit, loss of data, or other damages arising from your use of this website, even if we have been told of the possibility of such damages.

Basically, we, including our staff, are clean of any impending or actual form of damages and loss arising from your use of our website.

12. Indemnification

12.1 You agree to indemnify, defend, and hold us harmless, including our affiliates, subsidiaries, and all of our respective agents, officers, employees, and partners from and against any damage, loss, claim, liability, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  • Use of this website;
  • Any breach of your warranties and representations set forth in these Terms of Use;
  • Violation of these Terms of Use;
  • Any harmful act toward any other user of this site.

12.2 Notwithstanding the preceding, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our denial of such claims. We will use sound efforts to notify you of any such action, suit, or proceeding which is subject to this indemnification upon becoming aware of it.

Basically, you agree to indemnify the company and all persons working under or connected to the company, from liability and against claims to damages or expenses which third parties may demand because of the use of this website or going against the terms and relationship with other users.

13. Intellectual Property Rights

13.1. Unless otherwise stated, this site is our proprietary property, and all its functionality, source code, website designs, software, video, audio, photographs, text, and graphics on the site (collectively, the “Content”) and the service marks, trademark, and logos contained therein are owned, licensed to or controlled by us, and are all protected by trademark and copyright laws and various other unfair competition laws and intellectual property rights of the U.K International Conventions, and foreign jurisdiction.

13.2. The Content and the Marks are provided on this website (“AS IS”) for your personal use and information only. Except mentioned in this terms, no part of this site or Content or Marks may be reproduced, copied, republished, aggregated, posted, uploaded, encoded, publicly displayed, transmitted, translated, sold, distributed, licensed, or exploited for commercial purposes, without our prior written permission or notice.

13.3. Provided you are eligible to make use of this site; you are given a limited license to use this site and also to print or download a copy of the Content to which we correctly grant you access for your non-commercial and personal use. We reserve all rights not to give you these right if need may be.

Basically, we maintain all claims to our trademarks, product images, materials and service marks as recognised by law. We claim full ownership of our intellectual property and no part of it may be reproduced or copied without prior written notice. If you have also been given a limited permit to print/download content, you are not allowed to commercialise.

14. Privacy Policy

14.1 We care about data privacy and security. Please review our Privacy Policy: (Input privacy policy link). By making use of this website, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised that this website is hosted in (Input country name). If you access this mobile app from the U.S, Asia, European Union, or any other region of the world with laws or other requirements governing use, personal data collection, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of this Website, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the U.K.

14.2. Further, we do not intentionally request, accept, or solicit information from children. Therefore, by the D.E. Children's Online Privacy Protection Act, if we receive a notice or actual knowledge that anyone under the age of 18 has provided personal information to us without the requisite and verifiable parental consent, we will delete such information from our database as quickly as is reasonably practical.

Basically, you are bound by our Privacy Policy contained in our terms and conditions. We assure you that we comply with the D.E. Children's Online Privacy Protection Act as to the age of maturity and parental consent to access our services and provision of personal information.

15. Cancellation

15.1 All purchases are final and not refundable. At any time, you can cancel your subscription by contacting us via the contact information below. Cancellation will only take effect only, at the end of your current payment.

Basically, all payments made are irreversible and non-non-refundable. However, you may choose to cancel your subscription at the end of your current payment.

16. Submissions

16.1 You agree and acknowledge that any questions, comments, suggestions, ideas, or other erudition regarding this website ("Submissions") provided to us by you shall become our sole property and are non-confidential. We shall/will own sole rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial purpose or otherwise, without any compensation or acknowledgement to you. You at this moment relinquish all your moral rights to any such Submissions, and you with this warrant that any such Submissions done by you are original and with your legal jurisdiction. You agree that there shall not be any recourse against us for any actual or alleged misappropriation or infringement of any proprietary right in your Submissions.

Basically, submissions made by you to the company means you have transferred all intellectual property it may contain to the company, who obtains full ownership of it and is not to blame for any infringement of it.

17. DE. Government Rights

17.1 All our services are commercial items as defined in the Federal Acquisition Regulation ("FAR") 2.101. If any of our services are acquired using this app on behalf of any agency are not within the Department of Defence ("DOD"), our services are subject to the terms of this Terms of Use under FAR 12.212 (for computer software) and FAR 12.211 (for technical data). If any our services are acquired using this site by or on behalf of any agency within the Department of Defence, our services are subject to the terms of these Terms of Use by Defence Federal Acquisition Regulation ("DFARS") 227.7202-3. Also, DFARS 252.227-7015 applies to technical data acquired by the DOD. This D.E. Government Rights clause is in lieu of, and supersedes, any other FAR, DFARS, or other clause or provision that addresses Government rights in computer software or technical data under these Terms of Use.

Basically, our services are compliant with the Federal Acquisition Regulation 2.101, subject to FAR 12.212 for Computer software, FAR 12.211 and Defence Federal Acquisition Regulation 227.7202.3 which applies to technical data.

18. Site Management

18.1 We reserve all the right, but not the obligation, to

  • Take proper legal action against anyone who, in our sole discretion, breaks the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities;
  • Monitor this site for violations of these Terms of Use;
  • In our sole discretion and without limitation, notice, or liability, to remove from our website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
  • In our sole discretion and without limitation, restrict access to, refuse, limit me availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; and
  • Otherwise manage this site in a manner designed to protect our rights and property and to facilitate the proper functioning of this website.

Basically, we maintain the right but not the obligation to monitor the use of our website and protect the property of the company while also taking full legal action against those who go against its terms and conditions.

19. Term and Termination

19.1 These Terms of Use remains in full force and effect while you make use of this website. Without limiting other provision of these terms, we reserve the right to, and without notice or liability, deny access to and use of the site, for any reason or for no reason, including and without limitation to breach of representation, covenant, or warranty contained in these terms of use or any applicable regulation or law. We may deem if fit to terminate your participation or use of this site or delete any content or your account or information posted by you at any time, without prior warning to you, in our sole discretion.

19.2 If we suspend or terminate your account for any reason, you are prohibited from creating a new account or registering under a borrowed or fake name. In addition to suspending or terminating your account, we reserve all right to take suitable legal action, including without limitation pursuing criminal, civil, and injunctive redress.

Basically, we have the full authority to regulate the use of our website in line with our terms and conditions. Terminations we may make prevents a user from opening another account under a new or fake name.

20. Modifications and Interruptions

20.1 We reserve all right to modify, change, or remove contents from this website at any time, without notice and at our sole discretion. We also reserve all right to discontinue or modify part or this entire website without notice to you at any time. We will not be liable to you for any price change, modification, discontinuance or suspension of this website.

20.2 We cannot assure you this website would be online at all times because we may experience software, or hardware failures, or need to perform maintenance related to this website, which can, in turn, result in delays, interruptions, or errors. We reserve all right to revise, change, suspend, update, modify or otherwise discontinue this website at any time with or without reason or any notice to you.

20.3 You agree that we have no obligation whatsoever for any damage, loss, or inconvenience caused by your inability to use or access this website during any discontinuance. Nothing in these Terms of Use will/would be interpreted to obligate us to support and maintain this website or to supply any updates, corrections, or releases in connection in addition to that.

Basically, modifications as to the content, and interruptions as to access to our website may happen occasionally due to unforeseen software or hardware failures, and we bear no loss resulting from it.

21. Governing Law

21.1 Your use of this website is governed by and construed by the courts of England and Wales without regard to its disagreement of law principles.

Basically, the Courts of England and Wales govern this website.

22. Dispute Resolution

22.1 Informal Negotiations

To control the cost and expedite resolution of any controversy, dispute, or claim related to these Terms of Use brought by either us or you (individually, and collectively as "Parties"), the Parties agree to first try to negotiate any Dispute (except those Disputes expressly provided below) informally for at least fourteen (14) days. Such informal negotiations begin upon written notice from one Party to the other Party.

22.2 Restrictions

All Parties agree that any/all arbitration shall be limited to the Dispute between the Parties individually, to the full extent permitted by law, (a) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; (b) no arbitration shall be joined with any other proceeding; and (c) there is no authority or right for any Dispute to be induced in a purported spokesperson capacity on behalf of any other persons or the general public.

Basically, if you have any qualms, we advise that you have an amicable informal discussion in resolution, so as to save cost.

23. Corrections

23.1 There may be information on this website that might contain inaccuracies, typographical errors, or omissions, including pricing, descriptions, availability, and various other details. We reserve the right to correct any mistakes, errors, or omissions and to update or change the information on this website at any time, without prior notice.

Basically, we are prone to make mistakes but never mind, we will correct them in due time.

24. Miscellaneous

24.1 These Terms of Use and any operating or policies rules posted by us on this site or in respect to this site constitute the entire agreement and understanding between you and us. Our failure to enforce or exercise any provision or right of these Terms of Use shall not operate as a waiver of such provision or right. These Terms of Use will/would proceed to the fullest extent permitted by law. We may assign all or any of our obligations and rights to others at any time. We shall not be responsible or liable for any damage, loss, failure or delay to act caused by any cause beyond our reasonable control.

Basically, all that has been stated, and will be posted on our website, are what make up the agreement between you and us.

25. Copyright

25.1 We respect and value the intellectual property of others, and we ask other/our users to do the same. We may, in appropriate circumstances and our sole discretion, terminate the rights of any user to use our website (or any part thereof) wrongly. Everything you see or read on this website is copyrighted unless otherwise noted, if transferred or copied without advance written permission from us that would be taken as a bridge of copyright.

Basically, we respect your Copyright and expect you to respect ours just as much.

26. Trademarks

26.1 The trademarks, logos, and services marks (collectively the "Trademarks") displayed on this website are all unregistered and registered Trademarks of Grüplet. And the unauthorised use of the Trademarks displayed in this website or other content in this website, except as provided on these Terms of Use is strictly prohibited. You are advised that Grüplet will aggressively enforce the hands of the law to the fullest extent if found guilty.

Basically, our trademarks and logos are fully and only ours.

27. Changes To Our Terms And Conditions

27.1 We reserve all rights to modify or change this Terms of Use from time to time without prior notice to you. You agree and acknowledge that it is your responsibility to review this Terms of Use to familiarize yourself with any modifications. Your continued usage of this website after any changes to this Terms of Use means you accept and agree with such changes.

Basically, we may change some things in our terms and conditions. So we encourage you to update yourself at all times.

28. Entire Agreement

28.1 The above Terms of Use form the entire agreement of the parties and supersede any preceding and contemporaneous agreements between you and Grüplet. Any waiver of any provision of the Terms of Use will be valid only if in writing and signed by Grüplet. Your electronic acceptance of these Terms of Use signifies that you have read, understand, acknowledge and agree to be bound by these Terms and Conditions and any other agreements or policies that are expressly incorporated in these Terms of Use.

Basically, the terms and conditions here are the most recent ones binding you and us. As such, they are first to be recognised if anything comes up; so clicking acceptance means we are on the same page.

29. Tenant Reference Report

29.1 Tenant Referencing in UK, Scotland, Ireland and Wales are sourced through an FCA and PCI compliant partner to cover the following points.

  • Income analysis - Verifies a tenant’s regular income using their online banking.
  • Rent analysis - If the tenant is currently renting, we’ll also verify these payments in the same way.
  • Credit search - We conduct a soft credit search to verify a tenant’s identity, address and credit history.
  • Affordability calculator - Precise affordability calculations based on the applicant’s verified income.
  • Address check - Verifies that the applicant’s current residential address, and any recent previous addresses, match official records.
  • Identity check - Verifies that the applicant’s full name and date of birth match official records. And we’ll also verify whether the applicant is registered on the electoral role.
  • Adverse credit check - Obtains 6 years of data on CCJs (County Court Judgements), bankruptcies, insolvencies and other adverse credit history.

29.2 Information collected from the Reference Process will be used to provide statistics and data for Tenant History, this information can only be viewed should the Tenant allow the Landlord or Agent to do so. The Tenant allows Grüplet to store and use the data provided by the Reference Report to improve tenant services on Grüplet and is not shared with any third party partners or affiliates.

29.3 Should the Tenant provide a Failed or Passed Reference Report it is down to the Landlord or Agent to accept or decline the Tenants application for the available property/room. We advise that all Tenants are provided a Contract/AST (Assured Shorthold Tenancy) by the Landlord or Agent to protect all interested parties interests.

29.4 Tenants should be aware that the Report is based on their Financial Facts and if the Reference Fails they are not due a refund. Should the Tenant believe they will Fail referencing due to the above points being an issue, we suggest that they notify the Landlord or Agent before applying for a reference.

29.5 Tenants should be aware that the Tenant Reference Report information is an option to enhance their bespoke tenant profile. It is at the Tenant discretion to have this carried out at their expense for the benefit of their Tenant Profile. Unlike traditional practises the Tenant Report is benefiting the Tenant and building a factual profile on Grüplet at a small fee.

Basically, only available in the UK at the moment, all payments made are irreversible and non-refundable. The report is for the Tenant profile benefit.

30. Abiding With Local Authorities And Local Laws On Property Listings

30.1 For Cities/Counties that have laws guiding home sharing, and locations where registration, getting a permit or obtaining a license is a needed criteria before listing a property, please do educate yourself about these local laws before listing your property on www.gruplet.com. Grüplet assumes you have all required information about this clause and would not be held liable for any damage, loss, or inconvenience caused by your inability to contact your local authorities and abiding local law on this set down rules and regulations. (In some places, short-term rentals, Homes of Multiple Occupancy could be prohibited and possible rental licensing could be required, so make sure you are sure before processing the listing).

Basically, we plead with you to list your property on our website only if you are very sure about the laws in the city where the property is situated.

31. Certification And Insurance

31.1 Grüplet is a member of Property Redress Scheme (PRS) as a Property Professional, member number PRS016953. Further details can be found on the scheme at www.theprs.co.uk.

31.2 Grüplet is a member of TDS (Tenancy Deposit Scheme), member number EW41033. Further information can be found on www.tenancydepositscheme.com.

31.3 Grüplet holds Professional Indemnity Insurance through accredited providers, further information can be available on request.

Basically, the terms and conditions here are the most recent ones binding you and us. As such, they are first to be recognised if anything comes up; so clicking acceptance means we are on the same page.

32. Contact Grüplet

32.1 To resolve any complaint regarding this website or to receive any additional information regarding the use of this website, please contact us.

Grüplet Ltd is registered to England & Wales, No. 11497192. The registered office is: 21 The Causeway , Maldon , Essex , CM9 4LJ

Last updated: September 24, 2018